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Terms & Conditions

Tripify, Tripify.com is solely created and designed to assist travellers in planning and booking their travel itineraries. By accessing and using the Website, you agree to adhere to the terms and conditions of Tripify. The terms and conditions cover all travel-related transactions that take place on the Website and are in compliance with the legal obligations.

These terms of use serve as a contract entered into by and between you and Tripify. The terms and conditions preside over your access and usage of Tripify services, features and functionality over the entire spectrum, including the Website, Mobile Website, mobile application and tablet applications, whether as a guest or a registered user.

We insist all users and visitors to read the Terms of Use before using the Website. Please note that by accessing the Website or clicking to accept or agree to the Terms of Use when this option is made available, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy. Tripify, its service, content features and functionality is designed and created only for users who are 18 years of age or older. Using this Website, you accept and agree to meet all eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Airlines Terms & Conditions

Please note that even if a purchase has been processed through Tripify, you must abide by the terms and restrictions of the Airline from which you have booked your trip. This includes cancellation and refund. Tripify is a platform through which users can make a purchase or make airline ticket booking.

The Airlines, at their sole discretion, have the right to change, cancel, and reschedule flight dates and routes without the obligation to any prior notification to Tripify. We are not accountable for any loss, directly or indirectly, caused by a change or cancellation of a flight by the Airline. Tripify does not control over any decisions or changes made by the Airline. In such a situation, it is the responsibility of the customer/user to reach out to the Airline.

As mentioned above, we have no control over the Airline’s policies, including the baggage allowance. The Airline solely decides the baggage allowance for every fare and route. Different Airlines will have different policies; in some situations, the Airline may offer different baggage services, free and paid for the same route for different fares. For any baggage-related issues, including carry-on, check-in, extra baggage, special baggage and more, free and paid baggage policies, please get in touch with the Airlines.

Code Share

Airlines often enter into what is referred to as "code share" agreements with other, select airline partners. Airlines may sell or market the flight for a partner airline on certain travel routes even though the airline might not fly their aircraft to that destination. In most instances, the partner airline is listed as "operated by." In most cases, you will check in with your "operating" carrier; however, verifying your flight check-in location with your ticketing carrier is best.

Flight Segment

Please note that, in instances where a traveler does not board the onward journey, the entire itinerary related to the booking can be cancelled by the airline, and you may be forced to forfeit the entire value or any lesser portion of your airline ticket, depending on the applicable airline’s rules for the fare you’ve purchased. Tripify will not be responsible for assigning the customer an alternate itinerary or any refund for any such events. All cancellations and refunds will be based on the airline's terms, conditions and policies.

Itinerary Changes

Change in Itinerary is not allowed for most routes and fares. If/any change is permitted; it solely depends on the airline's terms and policies. If the airline fare rules allow, the airline may charge a change fee. Such change fees are usually charged per ticket basis, and the fees may vary by market, airline, and specific fare rules. Please note that Tripify may also charge processing fees apart from the service fee.

Corporate Flight Booking

Tripify offers corporate flight booking through online and offline processes. Please note that all fares/prices are not guaranteed until the airline releases an E-ticket/s. We will not be held accountable for any change in the fare. 

Group Flight Ticket Booking

Airfares rates for Group booking are usually flexible, and the price may vary until the airline issue the tickets. Fares are not guaranteed until the airline releases an E-ticket/s. Please note that Tripify will not be held accountable for any change in the fare. 

Tripify Pricing

All applicable government taxes, airline, and convenience fees are either included in your fare or are itemized separately on your checkout page to provide a trip cost. To complete the booking, customers must pay the whole amount. We reserve the right to refuse the service of a user who fails to make the full payment amount. For travellers seeking baby price, the infant must be under 24 months of age and should be under 24 months for the entire journey, both onward and return. If the user does not meet this requirement, the user will have to make a different booking using a kid fee.

Travel Documentation

It is your sole responsibility to ensure that you have all the required travel documentation, including physical identification documents, Passport, visas or any special documentation you may be required to travel to that destination. By using Tripify, you understand and agree that Tripify will not be held accountable if you cannot travel because of a lack of travel documentation. This also includes that it is your responsibility to know and collect any documents or to meet any requirement necessary for you to travel to that destination.

Check-in

For most domestic flights, travellers must check in two hours before schedule departure. For International flights, the check-in is usually 3 hours before the scheduled departure. Do note that airlines may prepone or postpone the check-in time. It is the responsibility of the traveler/s to check with the airline directly and confirm the check-in time.

Refund & Cancellation Fees

All refunds and cancellations are subjected to the Airline’s Fare policies, rules, and conditions. Refunds or future travel credits are restricted Tripify getting the refund from the airline
All convenience and post-ticketing service fees are non-refundable and can be changed without prior notice. Our fees do not include the charges levied by the airline and service providers. Please note that Government imposed fees & taxes are subject to change.
Most of the fares are non-refundable. Cancellation and refund will be subject to the Travel Suppliers’ fare rules, and we have accepted your request for a refund.
To process any refund, it is the customer's responsibility to inform Tripify, including cancellation requests processed directly to the airline.
All and any refund amount will be credited only to the original account through which you have made your payment to book your flights.

Our Cancellation fees
Domestic One Way Rs 300 / person
Domestic Round Trip Rs 600 / person
International One Way Rs 500 / person
International Round Trip Rs 1000 / person
Our Amendments fees
Domestic One Way Rs 300 / person
Domestic Round Trip Rs 300 / person
International One Way Rs 500 / person
International Round Trip Rs 500 / person

Limitation on Liability

Tripify, including (We, employees, Management, investor, and service providers) to the extent permitted by law, in no event will be responsible for any damage, virus damage to your computer or any device used to access our website, or any loss including property, sickness, death, labor disputes, Bankruptcy, weather or terrorism. This will also include an Act of God. Our Limitations on Liability will also cover any issue you face, such as accessing certain parts of the website or failure of certain functions and features while making your purchase.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related to it (in each case, including non-contractual disputes or claims) shall be governed by and construed under the internal laws of the National Capital Territory of Delhi.